NShore Patient Advocates, LLC
150 S. Wacker, Ste 2400, Chicago, IL 60606
info@northshorern.com  ·  312-788-2640

In the Spotlight

Nurse’s Passion Leads Her to Patient Advocacy

WTTW Chicago - Tuesday, June 20th, 2017

...Dreher kept her focus on patients and what was best for them—even if it came at her own expense. While caring for a patient who continued to hemorrhage after cancer surgery, Dreher questioned the doctor’s decisions and ended up with a 10-day suspension. “I was almost fired for strongly advocating for a patient,” Dreher said. Continue Reading »

Aging Well in Chicago, 750-AM WNDZ

ComforCare - Saturday, June 17th, 2017

Our guest will be Teri Dreher, RN, CCRN, iRNPA. Teri is a pioneer in the emerging field of professional patient advocacy, as well as published author and ardent consumer educator. Continue Reading »

10 ways to prevent medical errors from happening to you

Daily Herald Health Section, Front Page - Sunday, June 11th, 2017

You count on doctors and hospitals to protect your heath. But unthinkably, sometimes the opposite happens. Medical error is now the third leading cause of death in the U.S., according to a recent study by Johns Hopkins Medicine. Continue Reading »

From the community: The Barn Hosts "Be Your Own Health Advocate" on April 11

Chicago Tribune - Thursday, April 06th, 2017

More than ever, people are worried about the quality of the healthcare they and their loved ones receive. That is why the Barn in Schaumburg will host the presentation "In Your Hands: How to Be Your Own Health Advocate" on Tuesday, April 11th at 11:15 a.m. Continue Reading »

Feel like the hospital is shaking you down over that bill? It probably is.

Crain's Chicago Business - Friday, March 24th, 2017

"The hospitals are actually putting more barriers between billing and consumers," Dreher says. "Five years ago, you could walk in and talk to a billing expert, explain your situation and have a little bit of leverage to negotiate your bill down." Not anymore. Continue Reading »

Interview: Becoming a Private Patient Advocate

Health Professional Radio - Friday, March 10th, 2017

Our guest in studio today is Teri Dreher, RN and CEO of North Shore Patient Advocates, Chicagoland’s largest and not only that but the only patient advocacy facility to use a team approach when it comes to protecting a patient’s rights. Continue Reading »

What’s Ahead for Senior Care: Expert Predictions

OurParents - Monday, February 06th, 2017

I believe the prices for different levels of senior living options will stabilize and even go down slightly due to the growing number of facilities available, and more creative, cost-effective options coming on the market. Continue Reading »

Health Check

WSRQ Talk Radio - Friday, January 06th, 2017

Teri Dreher talks about Patient Advocacy Matters on WSRQ Talk Radio. Continue Reading »

Elderly with no nearby family to help them need safety net, experts say

Chicago Tribune - Friday, August 19th, 2016

The brother and sister, both unmarried, childless and in their 80s, had been fending for themselves in their Vernon Hills home: avoiding neighbors, ordering groceries, skipping doctors' appointments... Continue Reading »

Fixing Health Insurance Headaches

The Caregiver Space - Thursday, August 04th, 2016

How can you make sure your health insurance policy pays your claims? Teri Dreher, president of North Shore Patient Advocates, a patient advocacy agency based in the Chicago area, has these tips... Continue Reading »

Getting By: Private Patient Advocates Help Navigate Care

Chicago Health - Wednesday, February 10th, 2016

“The difference between private patient advocates and those who are on staff at hospitals and insurance companies is the allegiance factor,” says Teri Dreher, RN, owner of North Shore Patient Advocates Continue Reading »

Medical Advocates Can Help Guide Patients on Difficult Care Choices

Real Clear Health - Saturday, January 30th, 2016

Teri Dreher, the founder of North Shore Patient Advocates in Chicago, recommends weighing an advocate’s educational and practical experience. Someone with complicated health issues might benefit from an advocate with a medical or nursing background. And advocates who lack clinical backgrounds may have personal experiences that make them excellent choices. Continue Reading »

Planning to Pay Medical Debt With a Credit Card? Weigh Your Options First

Credit Karma - Wednesday, January 27th, 2016

"Most people look at the bill and say, 'That looks good. I'll just go ahead and pay it,'" says Teri Dreher, owner and CEO of North Shore Advocates, a patient advocacy company in Chicago. Continue Reading »

Selfless nurse crusades to navigate healthcare issues for patients

Examiner.com - Thursday, January 07th, 2016

“There is a growing awareness that modern healthcare can be overwhelming and the statistics can be alarming,” she said. “Annually, 44,000 die of medically avoidable accidents.” She could no longer stand on the sidelines as an observer of medical negligence. This series of events – and having a number of strong contacts and having done a lot of research, led to her decision to create NorthShore Patient Advocates. Continue Reading »

3 Ways to Keep Your Medication Costs Down

U.S. News & World Report - Tuesday, December 29th, 2015

"Drug companies often give doctors thousands of dollars worth of samples for their patients, and they keep them all in a closet in the back room," she says, adding that if people don't ask for them, the doctors won't necessarily think to offer them. Continue Reading »

Chicago Business Journal announces its 2016 class of Women of Influence

Chicago Business Journal - Friday, November 20th, 2015

The Chicago Business Journal has selected its second class of honorees for its Women of Influence Awards, and 50 extraordinary women made the cut ... Teri Dreher, RN, founder, chief advocate and president, North Shore Patient Advocates LLC Continue Reading »

Compassionate connection: Patient advocates help fight through red tape for best care, solutions

Chicago Tribune - Sunday, November 15th, 2015

"Nurses and doctors aren't able to advocate for patients like they used to because health care has become a profit-driven business. A lot of times, patients or their families feel like they have no voice." Continue Reading »

It’s Like Having a Nurse in the Family

Senior Outlook Today - Monday, October 12th, 2015

“The healthcare system has become so complex and profit driven, patients gets lost in the shuffle,” says Teri Dreher, an RN who, after 30+ years of critical care nursing, founded North Shore Patient Advocates, LLC (NorthShoreRN.com), the Chicago area’s largest advocacy agency, in 2011. Continue Reading »

The Emerging Role of Patient Health Advocates

Advance Healthcare Network - Monday, October 05th, 2015

Although I worked for 38 years as a nurse, it wasn't until my father-in-law fell critically ill on a cruise ship off the coast of Belize that I came face-to-face with the terror and frustration that people experience when a family member has an acute medical crisis. Continue Reading »

Local Nurse leads the way for your hospital stay

The You Journal - Thursday, October 01st, 2015

The healthcare system has become so complex and profit-driven, patients get lost in the shuffle,” said Dreher of Libertyville, a registered nurse with 30 years of experience in critical care. Her father in-law was celebrating with her mother in-law their 50th wedding anniversary when he became gravely ill aboard the cruise ship. Quickly, she suspected the culprit was a life-threatening blood clot and intervened. Continue Reading »

Tackling sepsis prevention, treatment: 7 tips from healthcare providers

Becker's Hospital Review - Tuesday, September 29th, 2015

"For people with compromised immune systems or those who have poor nutritional status or advanced age, one of the best prophylactic strategies [to prevent sepsis] is to be on long-term probiotic therapy prior to entering a hospital in the first place," says Teri Dreher, RN, owner and CEO of Chicago-based North Shore Patient Advocates. Continue Reading »

Video in the exam room: Should you allow patients to record visits?

Modern Medicine Network - Tuesday, September 22nd, 2015

The resistance stems from more than fear of malpractice suits, according to Dreher. Hospitals also are worried that letting patients record visits will create a more difficult working environment for physicians, she says. “Every hospital is watching their back at all times,” says Dreher. Continue Reading »

The Wintrust Business Lunch: Frank Sennett, Teri Dreher, and Robert Zapolis

WGN Radio 720 - Monday, September 14th, 2015

Steve talks to RN Teri Dreher about patient advocacy. Dreher is the founder of North Shore Patient Advocates, LLC – one of Chicagoland’s largest advocacy agencies. Attorney Robert Zapolis joins Steve to close the show with some great advice for estate planning. Continue Reading »

Illinois hospitals penalized for too many patient readmissions

Chicago Tribune - Friday, August 14th, 2015

Some patient advocates say the Medicare penalties are pressuring hospitals to avoid admitting or readmitting patients in order to keep their numbers acceptably low. Instead, hospitals will take patients "under observation," a designation that often results in the patient — including poor and elderly — getting a huge bill for hospital services and for rehabilitation later. "Sometimes seniors will be stuck with a $10,000 bill they can't pay," said Teri Dreher, a registered nurse and chief executive of North Shore Patient Advocates in Chicago. Continue Reading »

16 Secrets Every Nurse Knows (And You Should, Too)

Prevention.com - Monday, July 20th, 2015

Advocates employed by the hospital are there partly to make sure the hospital doesn't get sued, and those who work for insurance companies are there in part to save their company money, explains Teri Dreher, an RN with 39 years of experience who runs North Shore Patient Advocates in Chicago. Your advocate should be looking out solely for you. Continue Reading »

The Patient Advocacy Trend and What It Means for Your Loved Ones

FW: The Magazine for Chicago Women - Wednesday, July 15th, 2015

“The healthcare system has become so complex and profit-driven, that patients get lost in the shuffle,” says Teri Dreher, an RN who, after thirty-plus years of critical care nursing (including twelve years in Africa), founded North Shore Patient Advocates, LLC—the Chicago area’s largest advocacy agency—in 2011. Continue Reading »

Tips on How to Become a Health Advocate for Yourself & Those You Love

Chicago Tribune - Monday, June 29th, 2015

Obtaining quality healthcare is challenging, from choosing the right providers and treatment plans to sometimes persuading your insurance company to pay. Beyond challenging, it can be deadly. Medical error is now the third leading cause of death, behind cancer and heart disease. Continue Reading »

14 Secrets Every Health Insurance Company Knows (And You Should, Too)

Prevention.com - Monday, June 29th, 2015

Even though your inclination may be to curse and scream when someone finally picks up the phone, remember that's a human being and this isn't her fault. "Be collaborative and never throw gasoline on a fire," says registered nurse and patient advocate Teri Dreher... Continue Reading »

7 Ways to Negotiate Medical Bills

WiseBread.com - Friday, June 26th, 2015

Instead of letting yourself go deeper into debt with late fees and other charges, have a one-on-one conversation about your financial situation with the source. You may be surprised by what you can work out. Chicago-based RN and patient advocate Teri Dreher advises her clients to do the same. Continue Reading »

Award-winning nurse an advocate for patients worldwide

Daily Herald - Sunday, June 07th, 2015

In 2007, Teri Dreher of Libertyville watched as her father-in-law became ill on a cruise ship and needed medical help in Belize. As his condition deteriorated, he was sent back to the United States. As a nurse, she realized how stressful such emergencies can be for families. Continue Reading »

Healthcare advocate for Jews

Chicago Jewish News - Friday, May 15th, 2015

Traditionally, members of the Jewish community view health care as a top priority for themselves and their families. But today, obtaining quality healthcare is challenging, from choosing the right providers and treatment plans to persuading your insurance company to pay. Continue Reading »

5 questions about workload, culture to answer before adding PAs, NPs

Part B News - Monday, May 04th, 2015

The stereotypical view is that PAs are good for working directly with physicians, while NPs are good for working on their own. This is based on their training, says Damaris Boutros, a professional patient advocate at North Shore Patient Advocates in Chicago: “Nurse practitioners graduate from nursing schools, so theirs is a very patient-centered focus,” she says. Continue Reading »

Protecting Your Right to an Accurate Diagnosis

eHealth Radio Network - Monday, April 27th, 2015

Listen to interview with host Eric Michaels & guest Teri Dreher discuss the following: What exactly is professional health advocacy, and why would someone hire their own private advocate? What current trends in healthcare are making people frustrated or confused about the hospital experience? Continue Reading »

Private patient advocates a growing, yet costly, trend in health care

Chicago Tribune - Thursday, April 23rd, 2015

Barbara Salata was anxious, couldn't sleep and told her family it felt like she was having a heart attack. The 77-year-old Libertyville woman would forget things and generally "wasn't the mom that we knew," said her son, Bob Salata Jr. Continue Reading »

GLMV Chamber of Commerce Names 2014 Business Award Winners

GLMV Chamber of Commerce via Chicago Tribune - Friday, January 23rd, 2015

Entrepreneur of the Year: Teri Dreher, North Shore Patient Advocates, for demonstrating the ability to successfully grow a business and be a leader in programs to enhance the community, including successful patient advocacy efforts. Continue Reading »