NShore Patient Advocates, LLC
150 S. Wacker, Ste 2400, Chicago, IL 60606
info@northshorern.com  ·  312-788-2640

In the Spotlight

Patient Advocate Helps Healthcare Providers Get Down to Business

Patch - Monday, July 19th, 2021

"We love helping patients but are exhausted with the system," says Dreher, who also wrote Patient Advocacy Matters, available on Amazon. "Patient advocacy allows nurses and other health-care professionals to do the things they love without the downside, while finally getting paid what they're really worth." Continue Reading »

Summertime, and the livin' ain't always easy

Daily Herald - Sunday, July 11th, 2021

More likely, you're experiencing low mood and low energy brought on by some or all of the factors above. And you're not alone. There may not be a cure, but you can control how you deal with the summertime blues. Most importantly, don't beat yourself up. Acknowledge your feelings, but you don't need to label them "good" or "bad." They're just feelings. Continue Reading »

How A Patient Advocate Can Benefit Your Employees

HR.Com - Thursday, June 24th, 2021

A good patient advocate can empower individuals or families to make informed choices by educating them about the patient’s medical conditions, asking physicians questions the patient wouldn’t know to ask and researching a patient’s full range of treatment options. They also act as a liaison between patients and providers, look out for a patient while they are receiving treatment and ensure that insurance claims get paid. Caring for an elderly relative can be time-consuming and often affect job performance. Companies would do well to consider offering the services of a patient advocate to help alleviate some of the stress on their employees. Continue Reading »

How many prescriptions are too many?

Daily Herald - Saturday, July 03rd, 2021

You can, and the problem is known as "polypharmacy." Two-thirds of older adults take five or more medications, which is the threshold for polypharmacy. These days, with complicated medical conditions, it's not uncommon for someone to be taking two or three times that. Continue Reading »

If You Always Get Tongue-Tied at the Doctor, It's Time to Work on Self-Advocacy—Here's How

Real Simple - Friday, July 02nd, 2021

Teri Dreher, RN, owner and CEO of NShore Patient Advocates, recommends bringing a list of three to five questions you can ask in five to seven minutes. She also recommends coming prepared with other documents, like your current medication list, your medical history, and your power of attorney for health care (if you have one). Continue Reading »

Vaccines have kept us safe for generations

Daily Herald - Saturday, June 26th, 2021

Today, vaccines don't need either weak or inactive disease-causing viruses, making them much safer than earlier vaccines. Rather, they use messenger RNA, or mRNA, to create proteins that generate the immune response. (This is RNA, not DNA, your genomic blueprint. Though related, they have different components, structure and functions.) Continue Reading »

Overworked and overwhelmed: How to safeguard your health

Daily Herald - Sunday, June 20th, 2021

And that was before the pandemic. Now, with the economy gearing up and employers eager to get businesses back on track, employees may feel under the gun as never before. The trend toward telework may not be helping; working at home makes it that much harder to draw the line between work life and just life. Continue Reading »

Senior's Alone – a New Not-for-Profit – Keeps Senior Orphans from Falling through Cracks in Healthcare System

WBOC - Thursday, June 10th, 2021

“One out of every four senior citizens in Illinois is facing their healthcare challenges alone,” says founder Teri Dreher, RN. “While trying to get by on less than $20,000 per year.” It’s a recipe for disaster. Tragedies do happen. Seniors Alone was founded to prevent them, advocating for seniors and adults with disabilities who might otherwise fall through the cracks. Continue Reading »

Don't pay that medical bill before carefully reviewing it

Daily Herald - Sunday, May 30th, 2021

It's easy to attribute these stories to out-of-control medical costs, providers who charge whatever the market will bear, and insurers who look for any reason to deny a claim. While some of that is true, the reasons your medical bill is what it is are complicated and difficult to for the layperson to understand. But knowledge is power. You can arm yourself with information that may end up saving you thousands of dollars. Here are some tips: Continue Reading »

9 tips for being a smart health care consumer

Daily Herald - Sunday, May 16th, 2021

Customer service is all the rage in the health care industry. Hospitals and doctors' practices finally realized that their patients are also customers, and customers vote with their feet. Although this trend toward better customer service is driven by market competition, it is a welcome development. Even so, as a health care consumer, you are still responsible for your own well-being. Here are my tips for making smart choices as a health care consumer. It should go without saying that these are in addition to your good-health guidelines (eating well, getting enough sleep and getting regular exercise). Continue Reading »

Careers in nursing fill a growing need in the U.S.

CampusGov - Monday, May 03rd, 2021

More is demanded of nurses than ever before. They collaborate with each other and with other professions to ensure the best care for their patients. They foster mutual respect and shared decision-making to achieve positive health care outcomes. With all of these responsibilities, nurses are way underpaid, and burnout and turnover are high in many health care institutions. Continue Reading »

Careers in nursing fill a growing need in the U.S.

Daily Herald - Saturday, May 01st, 2021

If you ask nurses why they chose their profession, you will hear many reasons. Nursing has been consistently rated as the "most respected profession" by people, according to Gallup. Nursing has many educational paths. Emergency technicians and licensed practical nurses can progress through RN, BSN (Bachelor of Science in Nursing) and additional programs, providing many more career options. Career flexibility is another draw. Nurses who experience burnout now have more choices to change their work lives without leaving nursing. Here are a few examples of nursing options: Continue Reading »

Take steps now to help a loved one with dementia

Daily Herald - Sunday, April 18th, 2021

You are not powerless. After a loved one receives the devastating diagnosis of Alzheimer's or dementia, you may feel you are powerless to do anything except watch, wait and care for them the best you can. Even though we have no broadly available and reliable treatments for the disease, there are steps you can take to make it easier as the disease progresses, on you as well as your loved one. Continue Reading »

Explore ways to reduce the high cost of medicines

Daily Herald - Saturday, April 03rd, 2021

Does your new medication have a generic? If so, make sure your provider doesn't check "dispense as written" on the prescription form. Generics can save you a lot of money. For example, the generic levothyroxine, used to treat hyperthyroidism, costs just a few dollars at the pharmacy for a 30-day supply. The brand version, Synthroid, may be as much as $50. In your formulary, you may find that the generic is a Tier 1 but the brand-name is a Tier 3. Continue Reading »

Here’s a prescription to improve your medication savvy

edition.pagesuite - Monday, March 29th, 2021

You’re standing at the pharmacy counter with a new prescription in hand, only to have the pharmacist tell you that your medication needs “prior authorization” or you’ll have to pay the retail price. “What?” you say. “But here’s the prescription. Isn’t that enough authorization?” You’d think so, but just as with medical procedures, your insurance company has the authority to step in between you and your doctor when it comes to prescriptions. Continue Reading »

Time for a medical tune up

Daily Herald - Sunday, March 14th, 2021

Experts fear that the pandemic, in addition to causing an economic recession, is causing a recession in health. According to a study published in the Journal of the National Medical Association in December, 43% of Americans have missed at least one preventive care appointment during the pandemic. The Centers for Disease Control and Prevention estimates life expectancy has fallen by one year since the start of the pandemic. For people of color, the impact is likely even greater. So, how do we get ourselves and our loved ones back on track? Continue Reading »

Why doctor and nurse burnout is everybody's business

Daily Herald - Saturday, March 06th, 2021

Health care professionals have always suffered high rates of burnout due to heavy workloads, confronting life and death situations, and lack of support from health care systems. But after a solid year of battling COVID-19, it's become epidemic -- and it impacts all of us. Continue Reading »

Patience needed as we move forward in the fight agains COVID-19

Daily Herald - Saturday, February 06th, 2021

Getting back to 'normal'. Admittedly, patience is in short supply for many right now. We are eager to get vaccinated and get on with life. But even as vaccinations ramp up, we have to remember to stay vigilant. Continue Reading »

Why people often lie to their doctor

Daily Herald - Sunday, January 31st, 2021

Have you ever lied to your doctor or downplayed your symptoms? If the answer is yes, you're far from alone. A 2018 study conducted by researchers at the University of Utah and others found that between 60% and 80% of people surveyed admitted to being less than honest with their doctors at some point. That's a huge problem. Continue Reading »

This one small step can be key to recovery

Daily Herald - Sunday, January 17th, 2021

Getting up and moving around as soon as possible after surgery is important for recovery. Just the simple act of walking can help reduce the risk of infections, blood clots and pneumonia. It can also prevent muscle weakness, reducing the need for rehab. While looking out for your own health or that of a loved one in the hospital, it's easy to get caught up in the big things, like making sure the patient is responding well to medication. But we have to remember for ourselves and those we love that a little thing like walking is important as well. Continue Reading »

Keep a well-stocked medicine cabinet

Gilette News Record - Tuesday, January 12th, 2021

To organize your medicine cabinet, follow these tips from registered nurse and patient advocate Teri Dreher: Store all supplies together in an easy-to-access place so you can respond quickly to minor household cuts and scrapes. Keep toiletries and medications separate so it’s easier to find what you need quickly. Be sure new over-the-counter medications are clearly marked with an expiration date. If you can’t see it, mark the purchase date on the box. Continue Reading »

Take time to express gratitude: It's good for you

Daily Herald - Sunday, January 03rd, 2021

How you express gratitude is less important than making it a habit. You can buy a pretty journal to write in or download one of the many gratitude-based apps to guide you on your journey. To further boost positivity, some people might find that starting the day with daily meditation or prayer is helpful, while others might benefit from being careful about the types of messages they take in. That could mean taking a break from the news or lessening or unplugging completely from social media for a time. Continue Reading »

Know your rights when advocating for those with special needs

Daily Herald - Sunday, December 20th, 2020

Having a family member in the hospital is trying enough, but when that family member has a cognitive or developmental disability, the worries are compounded. The patient may not understand the treatment, act out due to fear or not be able to adequately communicate his or her needs or consent to treatment. Fortunately, the Illinois Department of Public Health has determined those with intellectual and/or developmental disabilities or cognitive impairments are entitled to have an advocate at their bedside. Continue Reading »

Keep the senior in your life happy with these gift ideas

Daily Herald - Monday, December 07th, 2020

If you’re looking to brighten the holidays for seniors, a gift that’s also beneficial might be the way to go. A gift that keeps them active, helps them eat healthier or just lifts their mood will be especially appreciated this year. Here are a few ideas to help you start your shopping list. Continue Reading »

Advocating for your health in the age of COVID

Daily Herald - Saturday, November 21st, 2020

Securing quality health care is more important than ever. However, as COVID-19 continues to overwhelm our health care system, it's become more difficult. Today, health care professionals are under an unfathomable amount of pressure. For this reason, it's more important than ever to take an active role in managing your own health care, as well as that of senior loved ones who aren't up to the task. Continue Reading »

Flexibility is key for families during nursing home visits

Daily Herald - Saturday, November 14th, 2020

The resurgence of the coronavirus is not just putting a damper on traditional holiday celebrations, but on visits to loved ones in nursing care facilities as well. Whether you can plan a visit will depend on where the facility is, what policies they have set and, of course, what's in the best interests of your loved one. Continue Reading »

The Visitors' Guide to Nursing Homes

U.S. News & World Report - Friday, November 06th, 2020

No matter what form the visit takes, you'll want to make the most of the time with your loved one. "It is very lonely for seniors in nursing homes today and they crave validation, fond memories of family events and affirmation of their value and dignity," says Teri Dreher, a board-certified patient advocate and owner of a patient advocate company in Chicago. Continue Reading »

Plan ahead for long-distance emergencies

Daily Herald - Saturday, October 31st, 2020

Living apart during a crisis can be trying, but it's much more manageable if you plan ahead. The more time you spend now planning for an emergency, the more time you'll save when someone needs immediate medical attention. Sometimes mere seconds can save a life. Continue Reading »

It's time to winterize your health

Daily Herald - Saturday, October 10th, 2020

There's been a nip in the air and we all know what that means. Winter is coming. As we continue to take steps to avoid contracting COVID-19, we also have to remember not to neglect the rest of our health. Continue Reading »

Moving an aging parent into your home isn't easy

Daily Herald - Sunday, October 04th, 2020

As people live longer, more adult children are left to assume responsibility for their elderly parents. Often, they decide the best option is to move Mom or Dad into their home. While this may be the best course of action from a financial standpoint, it's easy to underestimate its logistical and emotional toll. This is not a decision to enter into lightly. Continue Reading »

"What If" COVID Planning for On-Campus College Students

Collegiate Parent - Tuesday, September 15th, 2020

Every day seems to bring a fresh news report concerning COVID-19 outbreaks on college campuses. Dorms reopen, then close two weeks later. In-person classes begin, are suspended, then (in some cases) resume. For all these reasons, it’s a good idea for you and your college student to conduct some basic “what if” planning, if you haven’t already. Continue Reading »

"What If" COVID Planning for On-Campus College Students

Collegiate Parent - Tuesday, September 15th, 2020

Every day seems to bring a fresh news report concerning COVID-19 outbreaks on college campuses. Dorms reopen, then close two weeks later. In-person classes begin, are suspended, then (in some cases) resume. For all these reasons, it’s a good idea for you and your college student to conduct some basic “what if” planning, if you haven’t already. Continue Reading »

When mom or dad can no longer live alone

Daily Herald - Sunday, September 06th, 2020

One of the harshest realities an adult child may face is the painful realization that their aging parent can no longer live independently. Sometimes, the signs are present long before they're recognized. Sometimes, it takes an emergency for the truth to become apparent. But it doesn't have to be that way. Know how to gauge your parent's fitness. Know (and weigh) assistance options. Continue Reading »

Thinking about a Pet?

Senior Planet - Monday, September 07th, 2020

Enjoy a puppy’s antics. On the other hand, Teri Dreher, a critical care nurse for over 30 years who owns NShore Patient Advocates in the Chicago suburbs, recently adopted a Cavalier King Charles Spaniel puppy. “I think a puppy is fine for older people: they bring a lot of joy and laughter into your life, you’ll have the dog for a long time and the exercise involved in potty training is good for anyone,” she says. “I’d advise a small to medium sized dog…even smaller dogs can be very strong and rambunctious which may cause falls if one is not careful. Older dogs get more expensive health conditions as time goes on.” Continue Reading »

Weight, health and avoiding the ‘COVID 15’

Daily Herald - Monday, August 17th, 2020

If you’ve gained weight during COVID-19, you’re not alone. While it’s too soon for formal study results, doctors report that patients are packing on pounds. Like the famous “Freshman 15” that new college students fall prey to, COVID-related weight is easy to gain, but not so easy to lose. However, maintaining a healthy weight is more important than ever. According to the Centers for Disease Control and Prevention, obese people are at increased risk of severe illness from COVID-19. They’re also at greater risk of developing chronic health conditions — hypertension, diabetes — that make it harder to combat coronavirus and are dangerous in their own right. Continue Reading »

How to make the most of telehealth visits

Daily Herald - Saturday, July 11th, 2020

Virtual doctors' visits have become commonplace in the wake of COVID-19. With telehealth house calls, doctors' appointments are conducted remotely via video chat or even by phone. Research shows these visits can be as effective -- or even more so -- than in-person care, provided patients and providers are prepared. So, how can you prepare? These steps will help you make the most of your virtual appointment. Continue Reading »

Black lives matter in health care, too.

Daily Herald - Saturday, June 20th, 2020

Reasons for racial disparity in health care: The reasons behind these disparities have been linked to numerous factors, including genetics, financial pressures, limited access to health care, cultural beliefs, and environmental factors. Continue Reading »

Help seniors avoid COVID-19 health scams

Daily Herald - Sunday, June 14th, 2020

Seniors aren't just the most vulnerable to the COVID-19 virus, they're also the most vulnerable to COVID-19 health scams. During the last few months, scores of telephone, text and email hoaxes have popped up, often targeting seniors. As soon as one is shut down, two more spring up It's important to be on guard against fraudsters capitalizing on the crisis. If you have a senior in your life, be sure to warn them and protect them, because they're at higher risk. Continue Reading »

20 Things You’re Probably Doing That Nurses Wouldn’t

Reader's Digest - Wednesday, June 10th, 2020

Alcoholism does not only cause physical damage but heartbreaking family stress that can be remedied if caught in time. It is never too late to quit drinking." Use these 17 tips to help you cut back on drinking. Continue Reading »

Senior Orphans

Lake Oconee Boomers - Saturday, April 25th, 2020

"Patient advocate Teri Dreher, R.N., explains that senior orphans are people over age 65 who have no family, are isolated from family either because of dysfunctional relationships or geographic distances, or who have family members who take advantage of them financially. Dreher is the founder of North Shore Patient Advocates, LLC, which serves patients throughout the Chicago area." Continue Reading »

How Fido and Fluffy Improve Your Health

Lake Oconee Boomers - Thursday, May 28th, 2020

"Recent research indicates that pet ownership is good for our health in multiple ways. So, if you’re thinking about adopting a cat, or your kids are begging you for a dog, consider these seven health benefits of pet ownership." Continue Reading »

How to support health care workers battling COVID-19

Daily Herald - Sunday, April 12th, 2020

The COVID-19 pandemic has upended life for everyone, but -- aside from coronavirus patients and their families -- no one more so than health care professionals. Like firefighters, they're rushing into burning buildings while everyone else runs out. Continue Reading »

How Fido and Fluffy improve your health

Daily Herald - Saturday, February 22nd, 2020

My family recently added a new member: Wilby, a Cavalier King Charles Spaniel puppy. In just a few months, this little guy hasn't just brought us joy, laughter and love -- he's also brought us some surprising health benefits! Continue Reading »

Don't underestimate the winter blues

Daily Herald - Sunday, January 12th, 2020

According to Rush University Medical Center, about 14% of Americans get the winter blues, while 6% wrestle with full-blown SAD. The good news is, these are treatable conditions, once you know the basics. Continue Reading »

Always treat nurses with care

Daily Herald - Sunday, January 26th, 2020

If you want better health care, one of the best moves you can make is to get to know your nurses. This holds true in any medical situation: in the doctor's office, in the hospital, when you're the patient or when you're accompanying one. Continue Reading »

Should you worry about the coronavirus?

Daily Herald - Saturday, February 08th, 2020

Turn on the news, and all you hear is terrifying statistics about the coronavirus. Like how there's been more than 20,000 cases confirmed and how nearly 500 people have died. But do you know if you should really be worried about it and what your risks of contracting it actually are? Continue Reading »

9 things to consider before moving mom or dad in with you

Care.com - Wednesday, January 15th, 2020

First, consider why you want your aging parent to live with you, and take a look at all the possibilities. “For many, this decision is based on cultural values or limitations in resources,” says Teri Dreher, RN, iRNPA CCM and owner/CEO of NShore Patient Advocates. “This is a great choice for many families, but it takes more than one person to make this work. It can become an excessive burden quickly, particularly if the senior is depressed, uncooperative or a safety concern. In the best of circumstances, it is hard work for the whole family, but many find that it teaches the younger generation valuable lessons.” Continue Reading »

10 Healthy Gifts to Give this Holiday Season

Minority Nurse - Thursday, December 19th, 2019

As for figuring out how to give healthy gifts, Dreher says, “Think in terms of gifts that support a healthy lifestyle and emotional well-being or that emphasize relationships over material things. Such gifts come in all shapes and price points. With a little thought, you can find such gifts for everyone on your list—from your nearest and dearest to your children’s teachers and your neighbors.” Continue Reading »

Realistic Resolutions for a Healthier 2020

Daily Herald - Sunday, December 29th, 2019

Do you make New Year's resolutions? Forty-five percent of us do, and more often than not, they're health related. However, research tells us that only 8% of us will actually achieve our goals. The good news is: you can make resolutions that will truly benefit your health and are still highly achievable. Here are my top contenders for 2020. Continue Reading »

One in 10 seniors are victimized by elder abuse

Living 101 - Friday, November 22nd, 2019

According to the National Council on Aging, one in 10 U.S. seniors suffers from abuse, often resulting in injury, mental illness, or even death. Elder abuse can come in different forms, including physical abuse, emotional abuse, neglect, confinement, and financial abuse, experts say. Continue Reading »

How not to become a senior orphan

Daily Herald - Sunday, November 10th, 2019

More than 40% of Americans live without a spouse or partner, a number that's been steadily trending upward for decades. Between growing economic independence and less social pressure to marry, more people are choosing to go it alone. Which is absolutely fine -- provided they plan ahead. Continue Reading »

Health insurance reminder: Fall is "use it or lose it" time

Daily Herald - Saturday, October 19th, 2019

Chances are, you pay dearly for your health insurance -- and you want to get the most from your investment. But many health-care consumers forget that some health-care benefits disappear at the end of each calendar year, which makes autumn is "use it or lose it" time. To make sure you're not forfeiting any benefits, ask yourself these five questions. Continue Reading »

Can positive thinking really improve your health?

Daily Herald - Saturday, September 28th, 2019

High stress levels elevate blood pressure, risk of diabetes and even dementia. However, optimism is proven to reduce cortisone -- the stress hormone -- making it an effective form of stress management. Continue Reading »

Save yourself from sepsis

Tribune - News for today's seniors - Wednesday, July 24th, 2019

In fact, just being over age 65 puts you at higher risk. A study in 2006 showed that seniors, who comprise about 12% of the U.S. population, account for 65% of sepsis cases in hospitals. Another study of 7 hospitals showed that the annual incidence of sepsis overall was about 3 cases per 1,000 patients; but for seniors, it was 26 cases per 1,000 Continue Reading »

7 Ways To Avoid Scary, Unexpected Health Bills

Women's Health - Monday, August 26th, 2019

Bills of any variety are typically greeted with groans, but unexpected medical bills are particularly unwelcome. ... But here’s the good news: You can prevent many unexpected medical bills just by taking a few extra steps before your appointments. Here are some simple strategies patient advocates and insurance experts recommend. Continue Reading »

Do You Know Your Patient Rights at a Hospital?

REWIRE - Wednesday, August 21st, 2019

By the time you get to a hospital, you’re rarely there for preventative medicine. Whether you’re there for a surgery, in an emergency or simply to visit someone you care about, the empowering first step is to know your rights. Continue Reading »

15 things patients do that drive their doctors crazy

Daily Herald - Saturday, August 17th, 2019

As a patient, you undoubtedly have a list of pet peeves concerning your doctors, such as when they make you wait for appointments or won't spend as much time as you'd like. But has it occurred to you that doctors have pet peeves about patients, too? They certainly do. Nurses and hospitals do, too. Continue Reading »

It's Never Too Late To Launch A Business, With Teri Dreher

The Entrepreneurial You - Tuesday, August 13th, 2019

Teri is a former career ICU nurse turned pioneer in the emerging field of professional patient advocacy. She is the founder of Chicago’s first and largest advocacy firm founded in 2011, NShore Patient Advocates and is a public speaker and best-selling author of Patient Advocacy Matters. She has served on the board of NAHAC and helped develop national standards, practices and ethics for the profession. Teri has received multiple awards from civic and business organizations for her dedication to social causes, leadership and business success,including the national Ken Schueler Patient Advocacy Compass award. Continue Reading »

From ancestry to health traits – how do I know if genetic testing may be right for me?

Mayo Clinic - Tuesday, July 23rd, 2019

Some genetic tests inform you about your ancestry. Other tests provide you with information about your disease risk, health traits, response to medication, or if you carry a genetic change that could impact the health of your children. Some comprehensive tests provide all of this information. Selecting the right genetic test depends on your specific interests and how you intend to use the results. Let’s explore different genetic testing categories. Continue Reading »

To improve mental health treatments, scientists try to dissect the pieces that make them work

STAT - Friday, February 01st, 2019

"Successful mental health treatments can function like a conversation: The brain hears some kind of message — whether it’s from a drug or another approach — and the brain responds in a way that alleviates some symptoms. Scientists are listening in on those conversations — and trying to “back translate” them to figure out how successful treatments actually work." Continue Reading »

Frontotemporal Dementia

Mayo Clinic - Saturday, October 29th, 2016

In observance of Alzheimer's and Brain Health Month, we at NShore Patient Advocates want to shed a light on Frontotemporal Dementia. "Frontotemporal dementia is often misdiagnosed as a psychiatric problem or as Alzheimer's disease. But frontotemporal dementia tends to occur at a younger age than does Alzheimer's disease, generally between the ages of 40 and 45." Continue Reading »

An Overview of Alzheimer's Disease

VeryWellHealth - Monday, May 20th, 2019

If you think that you or someone you know may have Alzheimer's, getting an evaluation is the first step to early treatment or addressing a reversible condition. Coping with Alzheimer's is not easy, but it's not something you need to do alone. By being proactive and prepared, you can ease some of the challenges of this disease for both you and your family. Continue Reading »

Mental health: Overcoming the stigma of mental illness

Mayo Clinic - Wednesday, May 24th, 2017

Others' judgments almost always stem from a lack of understanding rather than information based on facts. Learning to accept your condition and recognize what you need to do to treat it, seeking support, and helping educate others can make a big difference. Continue Reading »

For patients, a caregiver's compassion is essential.

The Washington Post - Sunday, May 12th, 2019

But what is compassion, specifically? Scientists define compassion as the emotional response to another’s pain or suffering involving an authentic desire to help. A closely related term is empathy — which is the first step of feeling and understanding another’s emotions — but compassion goes beyond empathy because it also involves taking action (You can think of it like this: empathy + action = compassion). Continue Reading »

The Death of a Parent Affects Even Grown Children Psychologically and Physically

Fatherly.com - Thursday, May 09th, 2019

"The death of a parent is one of the most emotional and universal human experiences. If a person doesn’t know what it’s like to deal with the loss of a father or mother, they most likely will one day. But just because the passing of a parent happens to almost everyone doesn’t make it any easier. The death of a parent is not just traumatic, it informs and changes their children biologically and psychologically. It can even make them sick." Continue Reading »

Partnering with patient advocates can help church members in need

Church Executive - Tuesday, May 14th, 2019

Read Teri's latest article on the various roles patient advocates provide to individuals and families, and how CrossLife Evangelical Free Church in Libertyville, Il, has partnered with NShore Patient Advocates "to make sure their entire community — even those with limited means — has the help they need when that time comes." Steve Mathewson, senior pastor at CrossLife, who embraces the value of NShore Patient Advocate's services said: “We like working with patient advocates because of their comprehensive knowledge of treatment and facility options, their genuine concern for those they serve and their tenacity to find the right solution for whatever needs their clients have.” Continue Reading »

How to prepare yourself for a good end of life

San Francisco Chronicle - Sunday, February 17th, 2019

In the past three years, I’ve interviewed hundreds of people who have witnessed good deaths and hard ones, and I consulted top experts in end-of-life medicine. This is what I learned about how to get the best from our imperfect health care system and how to prepare for a good end of life. Continue Reading »

Honoring Mother’s Day When Mom Has Alzheimer’s

The Alzheimer’s Association Florida Gulf Coast Chapter - Friday, May 10th, 2019

NShore Patient Advocates wish you a happy Mother's Day. And we want to share some tips by the Alzheimer's Association on how to celebrate this special day when your mother has Alzheimer's. Continue Reading »

Miami Offers First College 'Threshold Choir' To Soothe Hospice Patients

Cincinnati Public Radio - Thursday, May 02nd, 2019

The space between living and dying can be emotional and difficult for the person leaving this world and their loved ones. In 2000, a California woman created the Threshold Choir, a small group that tries to bring ease and comfort to those on the cusp or "threshold" of life. Continue Reading »

Humor can make you healthier

Tribune - Thursday, March 21st, 2019

It doesn’t just benefit patients. “It can be great for families and caregivers,” Dreher says Continue Reading »

How a Patient Advocate Can Work With You and Your Dentist

Shale Magazine - Thursday, March 21st, 2019

"Everyone today needs a patient advocate,” the American Medical Association recently said. Indeed, with our increasingly complicated healthcare system, more and more dental patients are finding that what the AMA said is true, and they are increasingly turning to patient advocates to manage their dental and health care or the care of their loved ones. Continue Reading »

RN Patient Advocates Can Help Your Dental Patients—and Your Practice, Too

Dentistry Today - Friday, February 15th, 2019

In five minutes, you can communicate information to an RN patient advocate that would take 20 minutes to communicate to the patient. By the same token, the patient advocate can bring you up to speed on your patient’s status in a fraction of the time the patient could. Patient advocates save dentists time while facilitating better two-way communication. Continue Reading »

12 Quick Health Tips for Employees

HR.com - Monday, January 28th, 2019

A business is only as healthy as its leader and employees. You have an obligation to your fellow workers, stakeholders and loved ones to take care of your mind, body and spirit. Here are a dozen doable ways to work some healthy moves into your long, hectic workday, without losing your edge. Continue Reading »

New law requires hospitals to publish price lists

The Daily Herald - Monday, January 21st, 2019

Realistically, it's unlikely that many people will end up choosing hospital facilities based on these price lists, because for most of us, health insurance, Medicare or Medicaid dictates not only which facilities are our preferred providers, but what our actual out-of-pocket costs are when we use them. Nonetheless, the more price transparency we see among health care institutions (and Big Pharma), the better it is for all of us. Continue Reading »

A holiday health check for aging parents

The Daily Herald - Monday, November 19th, 2018

You spot a problem, now what? First, don't panic. Not all problems indicate dementia or other serious medical problems. Sometimes, it might be as simple as dehydration, an infection or a side effect of medication. But you won't know until you investigate. Continue Reading »

Your autumn health care checklist: top 5 to-dos

The Daily Herald - Monday, October 22nd, 2018

They're too important to delay or shortchange, so take out your calendar and get ready to check these off your to-do list one-by-one this fall. Continue Reading »

Be ready for summer health emergencies

The Daily Herald - Monday, July 23rd, 2018

For many people, summer is their favorite season. But for emergency room professionals, summer is also "trauma season." It's estimated that ER visits increase by 15-27 percent between June and August. Continue Reading »

The right and wrong way to manage chronic pain

The Daily Herald - Monday, June 18th, 2018

The effects of chronic pain can be crushing. In addition to lost worktime, those with chronic pain are at higher risk of depression, insomnia and loss of quality of life. Continue Reading »

Private health advocates assist patients, families

The Chicago Tribune - Tuesday, May 22nd, 2018

In addition to nurses, social workers and geriatric care mangers can also be advocates. However, Dreher explains that “nurse advocates are best suited for the senior who has multiple medical problems or complex care management needs, or gets admitted to the hospital regularly.” Continue Reading »

Three RN advocates honored

The Daily Herald - Friday, May 18th, 2018

"As a result of passing the exam, Jachimowski, Yau, and Dreher have earned the Board Certified Patient Advocate credential -- a designation less than 150 private advocates nationwide can currently claim. Jachimowski is a Naperville resident, Yau is from Skokie and Dreher resides in Libertyville." Continue Reading »

Human Touch Is Still Key With The Latest Innovations in Healthcare Technology

Authority Magazine - Monday, May 14th, 2018

I also believe that big hospital systems should look at collaborating with high skill nurse advocacy companies to help reduce hospital readmissions. No one does that better that RN patient advocates. The systems that hospitals are using now do not work. There is no replacement for human touch and experienced assessment at home, which is different from skilled home health. Continue Reading »

How (and when) to switch doctors

The Daily Herald - Monday, April 30th, 2018

If you consistently feel that you're rushed through your appointments or that your concerns are routinely dismissed, you're right to think about making a change. At the least, it's time to have an honest discussion about it. Continue Reading »

It's time to spring clean your medicine cabinet

The Daily Herald - Tuesday, March 20th, 2018

"March 20 isn't just the first day of spring. It's also National Clean Out Your Medicine Cabinet Day, according to Consumer Reports." Continue Reading »

Despite risks, flu shot not required for staff at many nursing facilities

Medill Reports Chicago - Friday, February 23rd, 2018

"Staff at many skilled-nursing and rehabilitation facilities in Chicago are not required to receive the vaccination against influenza, despite working with some of the most vulnerable members of the population." Continue Reading »

How Long Term Care can Partner with Patient Advocates.

SmartLinx - Friday, February 16th, 2018

"When I go into a long-term care facility and I may have a client in that facility, I talk to the nurses. I bond with the nurses. I let them know that I am not the enemy at all. Sometimes these places have what the nurses come to view as high-maintenance families. Families that are strident sometimes, critical sometimes, and want to take up too much of their time asking questions." Continue Reading »

7 ways to show loved ones some 'heart' in February

The Daily Herald - Monday, February 12th, 2018

"With good health in mind, consider these seven not-so-random acts of kindness" Continue Reading »

WGN Wintrust Business Lunch with Steve Bertrand

WGN Radio - Wednesday, January 31st, 2018

Teri Dreher provides some perspective on the booming healthcare industry with her business growth. Continue Reading »

12 Quick Health Tips for Busy Business Owners

Small Business Expert Forum - Tuesday, January 16th, 2018

"Similarly, learn not to sweat the small stuff. Don’t let a small disappointment or annoyance derail your whole day. It doesn’t benefit you or your business." Continue Reading »

7 practical resolutions for a healthier 2018

The Daily Herald - Thursday, January 04th, 2018

While the big resolutions -- like losing weight or quitting smoking -- are hard to achieve, not all health-related goals need to be. Here are seven small, practical resolutions we can all make for our health this year. They aren't dramatic, but they are achievable -- and, best of all, they will make a real difference. Continue Reading »

5 Ups and Down of Becoming a Patient Advocate

Scrubs, The Nurses Guide to Good Living - Friday, October 13th, 2017

Are you considering a career change? Look right here for a career in patient advocacy. This could be the new challenge just waiting for you. Teri Dreher offers insight into the field before you take that leap of faith. "...patient advocacy....is the purest, greatest form of nursing I have ever known." Continue Reading »

10 Things to Look for When Picking a Nursing Home

Daily Herald - Saturday, October 07th, 2017

The need to find a good nursing home often comes unexpected and without a lot of time to prepare. Choosing a nursing home for a loved one is daunting and emotional. Figuring out the financial piece is overwhelming in itself. Teri Dreher, RN, CCRN, iRNPA, owner of NShore Patient Advocates shares ten points to consider when picking a nursing home. Several resources are provided for you to do some of your own research on Medicare.gov and Illinois Department of Public Health. Check our their statistics, and visit/tour and observe. Do your legwork before you make a hurried decision. Continue Reading »

Misdiagnoses: What to Do If You Suspect One Has Occurred

Daily Nurse - Tuesday, August 01st, 2017

Teri talks about her experience with a patient who kept having massive hemorrhagic episodes after a routine surgery. The physician didn't order any tests to determine why the patient was hemorrhaging. Physicians can feel threatened when asked questions about the care of their patients. Teri shares her experience as a "whistle blower" and how she strongly advocated for her patient. She continues to make a difference as owner of NShore Patient Advocates. Continue Reading »

How to Get More from Your Doctor's Appointments

Bloomer Boomer - Sunday, September 10th, 2017

10 Dos & Don’ts for Being an Informed Patient Even the healthiest of us can get a little nervous in the doctor’s office. As a result, we sometimes forget the very questions we came to ask or leave without fully understanding what the doctor just advised us to do. As patients, it’s up to each of us to make sure that time is well spent. Here are some tips to help you get more value from your doctor's appointment. Continue Reading »

What to Do When You Get Sick on Vacation

ZocDoc - Wednesday, August 23rd, 2017

It’s always important to drink lots of water whenever you travel, but especially so when you’re sick. Air travel is dehydrating, as is bacterial diarrhea, a.k.a. traveler’s diarrhea. “Drink more water than you usually do,” says Teri Dreher. Continue Reading »

Medicare Outpatient Observation Notice (MOON)

Health Professional Radio - Monday, August 14th, 2017

Segment overview: Teri Dreher, RN, CCRN and iRNPA, and author of “Patient Advocacy Matters: the Ultimate ‘How-To’ Guide” talks about her book and also the Medicare Outpatient Observation Notice, aka MOON. Continue Reading »

Senior Orphans

Bloomer Boomer - Thursday, August 03rd, 2017

Teri Dreher talks about Senior Orphans and shares a story about a recent situation encountered by NShore Patient Advocates. Fortunately, the story has a happy ending. Do you know of a senior orphan in your community or a friend aging alone with no support system in place? Read this article and understand how you can help yourself or help a friend. If you need a professional, give us a call at 312-788-2640. Continue Reading »

Prolonged QTc on One EKG But Not on Others

ScarySymptoms.com - Wednesday, July 26th, 2017

"When an EKG is used to diagnoses LQTS, one must NEVER use the machine's calculations alone, but use a manual calculation by an experienced cardiologist with expertise in diagnosing the condition." Continue Reading »

The Least You Should Know About Medicare Observation Status

ThinkAdvisor - Monday, July 24th, 2017

Here’s the root of the problem. Medicare requires a patient to be admitted to the hospital and spend at least three days as an inpatient in order for follow-up care in a nursing home to be covered. However, more ER doctors are categorizing seniors for observation, not admittance. Seniors under observation status not only experience unexpected costs (observation status is covered under Medicare Part B, not Part A), but worst of all, are ineligible for Medicare’s nursing home benefit. Continue Reading »

The 9 Types of Patients You'll Care for as a Nurse

Rasmussen College School of Nursing Blog - Monday, July 17th, 2017

“Almost every nurse I have ever known has developed attachments to certain patients,” says Teri Dreher, RN, CCRN, iRNPA. “Nurses who sincerely care for the welfare of their patients holistically will give more focused, intentional and attentive nursing care. Emotionally healthy nurses will be able to set boundaries, while at the same time, perform competent, loving care and nurture their patients.” Continue Reading »

10 Signs of a GOOD Nursing Home: Have Peace of Mind

ScarySymptoms.com - Sunday, July 16th, 2017

With the elderly population growing in leaps and bounds, the need for nursing homes is increasing – there are a lot to choose from. Problem is, a bad nursing home can initially appear as a really good facility. Continue Reading »

Senior Orphans–Lonely Elderly: Causes and Solutions

ScarySymptoms.com - Sunday, July 09th, 2017

The word “orphan” usually conjures images of helpless children with no one to care for them, but that same term can apply to seniors as well. It is becoming a growing problem with these seniors who fall through the cracks of the healthcare system. Continue Reading »

Nurse’s Passion Leads Her to Patient Advocacy

WTTW Chicago - Tuesday, June 20th, 2017

...Dreher kept her focus on patients and what was best for them—even if it came at her own expense. While caring for a patient who continued to hemorrhage after cancer surgery, Dreher questioned the doctor’s decisions and ended up with a 10-day suspension. “I was almost fired for strongly advocating for a patient,” Dreher said. Continue Reading »

Aging Well in Chicago, 750-AM WNDZ

ComforCare - Saturday, June 17th, 2017

Our guest will be Teri Dreher, RN, CCRN, iRNPA. Teri is a pioneer in the emerging field of professional patient advocacy, as well as published author and ardent consumer educator. Continue Reading »

10 ways to prevent medical errors from happening to you

Daily Herald Health Section, Front Page - Sunday, June 11th, 2017

You count on doctors and hospitals to protect your heath. But unthinkably, sometimes the opposite happens. Medical error is now the third leading cause of death in the U.S., according to a recent study by Johns Hopkins Medicine. Continue Reading »

From the community: The Barn Hosts "Be Your Own Health Advocate" on April 11

Chicago Tribune - Thursday, April 06th, 2017

More than ever, people are worried about the quality of the healthcare they and their loved ones receive. That is why the Barn in Schaumburg will host the presentation "In Your Hands: How to Be Your Own Health Advocate" on Tuesday, April 11th at 11:15 a.m. Continue Reading »

Feel like the hospital is shaking you down over that bill? It probably is.

Crain's Chicago Business - Friday, March 24th, 2017

"The hospitals are actually putting more barriers between billing and consumers," Dreher says. "Five years ago, you could walk in and talk to a billing expert, explain your situation and have a little bit of leverage to negotiate your bill down." Not anymore. Continue Reading »

Interview: Becoming a Private Patient Advocate

Health Professional Radio - Friday, March 10th, 2017

Our guest in studio today is Teri Dreher, RN and CEO of North Shore Patient Advocates, Chicagoland’s largest and not only that but the only patient advocacy facility to use a team approach when it comes to protecting a patient’s rights. Continue Reading »

What’s Ahead for Senior Care: Expert Predictions

OurParents - Monday, February 06th, 2017

I believe the prices for different levels of senior living options will stabilize and even go down slightly due to the growing number of facilities available, and more creative, cost-effective options coming on the market. Continue Reading »

Health Check

WSRQ Talk Radio - Friday, January 06th, 2017

Teri Dreher talks about Patient Advocacy Matters on WSRQ Talk Radio. Continue Reading »

Elderly with no nearby family to help them need safety net, experts say

Chicago Tribune - Friday, August 19th, 2016

The brother and sister, both unmarried, childless and in their 80s, had been fending for themselves in their Vernon Hills home: avoiding neighbors, ordering groceries, skipping doctors' appointments... Continue Reading »

Fixing Health Insurance Headaches

The Caregiver Space - Thursday, August 04th, 2016

How can you make sure your health insurance policy pays your claims? Teri Dreher, president of North Shore Patient Advocates, a patient advocacy agency based in the Chicago area, has these tips... Continue Reading »

Getting By: Private Patient Advocates Help Navigate Care

Chicago Health - Wednesday, February 10th, 2016

“The difference between private patient advocates and those who are on staff at hospitals and insurance companies is the allegiance factor,” says Teri Dreher, RN, owner of North Shore Patient Advocates Continue Reading »

Medical Advocates Can Help Guide Patients on Difficult Care Choices

Real Clear Health - Saturday, January 30th, 2016

Teri Dreher, the founder of North Shore Patient Advocates in Chicago, recommends weighing an advocate’s educational and practical experience. Someone with complicated health issues might benefit from an advocate with a medical or nursing background. And advocates who lack clinical backgrounds may have personal experiences that make them excellent choices. Continue Reading »

Planning to Pay Medical Debt With a Credit Card? Weigh Your Options First

Credit Karma - Wednesday, January 27th, 2016

"Most people look at the bill and say, 'That looks good. I'll just go ahead and pay it,'" says Teri Dreher, owner and CEO of North Shore Advocates, a patient advocacy company in Chicago. Continue Reading »

Selfless nurse crusades to navigate healthcare issues for patients

Examiner.com - Thursday, January 07th, 2016

“There is a growing awareness that modern healthcare can be overwhelming and the statistics can be alarming,” she said. “Annually, 44,000 die of medically avoidable accidents.” She could no longer stand on the sidelines as an observer of medical negligence. This series of events – and having a number of strong contacts and having done a lot of research, led to her decision to create NorthShore Patient Advocates. Continue Reading »

3 Ways to Keep Your Medication Costs Down

U.S. News & World Report - Tuesday, December 29th, 2015

"Drug companies often give doctors thousands of dollars worth of samples for their patients, and they keep them all in a closet in the back room," she says, adding that if people don't ask for them, the doctors won't necessarily think to offer them. Continue Reading »

Chicago Business Journal announces its 2016 class of Women of Influence

Chicago Business Journal - Friday, November 20th, 2015

The Chicago Business Journal has selected its second class of honorees for its Women of Influence Awards, and 50 extraordinary women made the cut ... Teri Dreher, RN, founder, chief advocate and president, North Shore Patient Advocates LLC Continue Reading »

Compassionate connection: Patient advocates help fight through red tape for best care, solutions

Chicago Tribune - Sunday, November 15th, 2015

"Nurses and doctors aren't able to advocate for patients like they used to because health care has become a profit-driven business. A lot of times, patients or their families feel like they have no voice." Continue Reading »

It’s Like Having a Nurse in the Family

Senior Outlook Today - Monday, October 12th, 2015

“The healthcare system has become so complex and profit driven, patients gets lost in the shuffle,” says Teri Dreher, an RN who, after 30+ years of critical care nursing, founded North Shore Patient Advocates, LLC (NorthShoreRN.com), the Chicago area’s largest advocacy agency, in 2011. Continue Reading »

The Emerging Role of Patient Health Advocates

Advance Healthcare Network - Monday, October 05th, 2015

Although I worked for 38 years as a nurse, it wasn't until my father-in-law fell critically ill on a cruise ship off the coast of Belize that I came face-to-face with the terror and frustration that people experience when a family member has an acute medical crisis. Continue Reading »

Local Nurse leads the way for your hospital stay

The You Journal - Thursday, October 01st, 2015

The healthcare system has become so complex and profit-driven, patients get lost in the shuffle,” said Dreher of Libertyville, a registered nurse with 30 years of experience in critical care. Her father in-law was celebrating with her mother in-law their 50th wedding anniversary when he became gravely ill aboard the cruise ship. Quickly, she suspected the culprit was a life-threatening blood clot and intervened. Continue Reading »

Tackling sepsis prevention, treatment: 7 tips from healthcare providers

Becker's Hospital Review - Tuesday, September 29th, 2015

"For people with compromised immune systems or those who have poor nutritional status or advanced age, one of the best prophylactic strategies [to prevent sepsis] is to be on long-term probiotic therapy prior to entering a hospital in the first place," says Teri Dreher, RN, owner and CEO of Chicago-based North Shore Patient Advocates. Continue Reading »

Video in the exam room: Should you allow patients to record visits?

Modern Medicine Network - Tuesday, September 22nd, 2015

The resistance stems from more than fear of malpractice suits, according to Dreher. Hospitals also are worried that letting patients record visits will create a more difficult working environment for physicians, she says. “Every hospital is watching their back at all times,” says Dreher. Continue Reading »

The Wintrust Business Lunch: Frank Sennett, Teri Dreher, and Robert Zapolis

WGN Radio 720 - Monday, September 14th, 2015

Steve talks to RN Teri Dreher about patient advocacy. Dreher is the founder of North Shore Patient Advocates, LLC – one of Chicagoland’s largest advocacy agencies. Attorney Robert Zapolis joins Steve to close the show with some great advice for estate planning. Continue Reading »

Illinois hospitals penalized for too many patient readmissions

Chicago Tribune - Friday, August 14th, 2015

Some patient advocates say the Medicare penalties are pressuring hospitals to avoid admitting or readmitting patients in order to keep their numbers acceptably low. Instead, hospitals will take patients "under observation," a designation that often results in the patient — including poor and elderly — getting a huge bill for hospital services and for rehabilitation later. "Sometimes seniors will be stuck with a $10,000 bill they can't pay," said Teri Dreher, a registered nurse and chief executive of North Shore Patient Advocates in Chicago. Continue Reading »

16 Secrets Every Nurse Knows (And You Should, Too)

Prevention.com - Monday, July 20th, 2015

Advocates employed by the hospital are there partly to make sure the hospital doesn't get sued, and those who work for insurance companies are there in part to save their company money, explains Teri Dreher, an RN with 39 years of experience who runs North Shore Patient Advocates in Chicago. Your advocate should be looking out solely for you. Continue Reading »

The Patient Advocacy Trend and What It Means for Your Loved Ones

FW: The Magazine for Chicago Women - Wednesday, July 15th, 2015

“The healthcare system has become so complex and profit-driven, that patients get lost in the shuffle,” says Teri Dreher, an RN who, after thirty-plus years of critical care nursing (including twelve years in Africa), founded North Shore Patient Advocates, LLC—the Chicago area’s largest advocacy agency—in 2011. Continue Reading »

Tips on How to Become a Health Advocate for Yourself & Those You Love

Chicago Tribune - Monday, June 29th, 2015

Obtaining quality healthcare is challenging, from choosing the right providers and treatment plans to sometimes persuading your insurance company to pay. Beyond challenging, it can be deadly. Medical error is now the third leading cause of death, behind cancer and heart disease. Continue Reading »

14 Secrets Every Health Insurance Company Knows (And You Should, Too)

Prevention.com - Monday, June 29th, 2015

Even though your inclination may be to curse and scream when someone finally picks up the phone, remember that's a human being and this isn't her fault. "Be collaborative and never throw gasoline on a fire," says registered nurse and patient advocate Teri Dreher... Continue Reading »

7 Ways to Negotiate Medical Bills

WiseBread.com - Friday, June 26th, 2015

Instead of letting yourself go deeper into debt with late fees and other charges, have a one-on-one conversation about your financial situation with the source. You may be surprised by what you can work out. Chicago-based RN and patient advocate Teri Dreher advises her clients to do the same. Continue Reading »

Award-winning nurse an advocate for patients worldwide

Daily Herald - Sunday, June 07th, 2015

In 2007, Teri Dreher of Libertyville watched as her father-in-law became ill on a cruise ship and needed medical help in Belize. As his condition deteriorated, he was sent back to the United States. As a nurse, she realized how stressful such emergencies can be for families. Continue Reading »

Healthcare advocate for Jews

Chicago Jewish News - Friday, May 15th, 2015

Traditionally, members of the Jewish community view health care as a top priority for themselves and their families. But today, obtaining quality healthcare is challenging, from choosing the right providers and treatment plans to persuading your insurance company to pay. Continue Reading »

5 questions about workload, culture to answer before adding PAs, NPs

Part B News - Monday, May 04th, 2015

The stereotypical view is that PAs are good for working directly with physicians, while NPs are good for working on their own. This is based on their training, says Damaris Boutros, a professional patient advocate at North Shore Patient Advocates in Chicago: “Nurse practitioners graduate from nursing schools, so theirs is a very patient-centered focus,” she says. Continue Reading »

Protecting Your Right to an Accurate Diagnosis

eHealth Radio Network - Monday, April 27th, 2015

Listen to interview with host Eric Michaels & guest Teri Dreher discuss the following: What exactly is professional health advocacy, and why would someone hire their own private advocate? What current trends in healthcare are making people frustrated or confused about the hospital experience? Continue Reading »

Private patient advocates a growing, yet costly, trend in health care

Chicago Tribune - Thursday, April 23rd, 2015

Barbara Salata was anxious, couldn't sleep and told her family it felt like she was having a heart attack. The 77-year-old Libertyville woman would forget things and generally "wasn't the mom that we knew," said her son, Bob Salata Jr. Continue Reading »

GLMV Chamber of Commerce Names 2014 Business Award Winners

GLMV Chamber of Commerce via Chicago Tribune - Friday, January 23rd, 2015

Entrepreneur of the Year: Teri Dreher, North Shore Patient Advocates, for demonstrating the ability to successfully grow a business and be a leader in programs to enhance the community, including successful patient advocacy efforts. Continue Reading »