NShore Patient Advocates, LLC
150 S. Wacker, Ste 2400, Chicago, IL 60606
info@northshorern.com  ·  312-788-2640

Meet Your Advocates

Teri Dreher, RN, CCRN, iRNPA: Chief Advocate and President

Meet Teri Dreher, Your NShore Patient Advocates Registered NurseTeri, an RN with 36 years of experience, has always been passionate about keeping the patient at the center of the nursing care model. This passion led her to form NShore Patient Advocates, LLC in 2011. NSPA is one of the first organizations of its kind in Chicagoland.

With a background in critical care nursing and home based health care, combined with experience as a cardiovascular nurse clinician, Teri knows the complexities and challenges of obtaining premium quality care, especially in fast-paced hospital settings.

Having worked closely with physicians and ancillary health care team members at some of the country’s premier hospitals, she firmly believes in the principles of positive collaboration and the benefits of improved communication between patients and providers. She is committed to helping patients navigate acute illnesses and reducing the possibility of medical error. She has an eye for spotting details a lay person is unlikely to notice.

Teri is nationally accredited for RN Patient Advocacy through a program affiliated with the University of Arizona School of Nursing. She is a member of two national RN advocacy organizations spearheading this new but fast-growing field. She is a board member of the National Association of Healthcare Advocacy Consultants.

For more information, or a no-cost 30-minute initial consultation, please call 312-788-2640 or click here to fill out our online callback request form.

Sibyl M. Yau, MSN, RN

Meet Sibyl M. Yau, Your NShore Patient Advocates Registered NurseSibyl has a purpose in life, and that is to help others navigate the healthcare challenges facing their loved ones. She has done this for many people, including her own family amid health crises. It is through supporting these family members that she found her passion and calling: patient advocacy.

Through varied patient care, quality improvement, and cost-containment initiatives, Sibyl developed a deep desire to improve the quality of systems that deliver care and the operations that support them, and the people they are supposed to protect.

Sibyl received her Bachelor and Master of Science in Nursing from Loyola University of Chicago. She spent many years working at University of Chicago Medical Center in the Peri-Anesthesia unit, GI Procedure Unit and as the clinician in the Purchasing Department. Sibyl also worked at the University of Illinois Hospital in the GI Procedure Unit and Pulmonary Clinic.

Helping those who need assistance to find their way through a health care crisis or change in health status, to learn about all options available and to improve communication between individuals/family members with all members of the health care team is what Sibyl can do for you.

Deborah Ben-Abu, RN, CCRN, LNC

Meet Deborah Ben-Abu, Your NShore Patient Advocates Registered NurseDeborah (Debby), hails from the east coast, but she has been a midwesterner for over 20 years. She received her BSN degree in nursing from Northeastern University in Boston Mass. She has been a nurse for over 30 years mainly in the hospital, working in the direct patient care setting, in addition to working in the supervisory capacity. Concurrently, for the past 10 years, Debby has been a legal nurse consultant, assisting attorneys in medically related legal issues.

This background affords her the insight and forethought to identify individualized patient needs and provide safe and effective care in order to attain mutually set goals. She has navigated the home care system for many years caring for her elderly parents. This has widened her perspective as to available resources and the gaps in the health care system. As a member of the population of families who are today’s caregivers, she is well schooled in the challenging needs of the elderly population and their desire to maintain their maximal independence, as long as possible, while providing dignified, safe and comfortable care. In addition, personal health issues have enhanced her understanding of illness far beyond her professional skills and academic education, and has humbled her to recognize the importance of listening and communication with patient and family members to identify their individual needs and concerns.

Debby has witnessed the dramatic changes in nursing care over the years, and the decline in the patient centered focus due to the financial constraints in the health care industry. These changes have caused her career path to gravitate to the role of the nurse advocate, which allows her to again use her nursing skills and experiences the treat the “whole” patient and family.

Carol Harris, RN

Meet Carol Harris, Your NShore Patient Advocates Registered NurseCarol has been an RN for over 40 years. She is Board Certified by the ANCC (American Nurses Credentialing Center) in Gerontological Nursing and has held the credential for over 24 years. Her experience runs the gamut of Med-Surg. and Orthopedics to Home Health, providing health education then defining weekend triage RN services for home care. Following her time in home care, she became involved in RN Care Management while working in a community setting, advocating for seniors partnered with a Social Worker. Soon after, Carol assisted in the development of a formal Care Management professional program in a non-profit setting. It was here that further experience was realized in a research opportunity, studying senior exercise benefits and then additional research via examination of a telephonic support system for family caregivers of clients with dementia. These programs, as well as educational information on care management, were presented at professional conferences in Chicago,IL., Philadelphia, PA., Austin, TX, and Orlando, FL. In the last 24 years, Carol has remained involved in complex Care Management with professionals, consolidating health advocacy, resources and recommendations on behalf of clients and families. Carol resides in the northern suburbs of Chicago and can’t wait to start this new position, doing what she does best; caring for others.

Holly Monger, Registered Health Underwriter

Meet Holly Monger, Your Registered Health UnderwriterHolly is a Registered Health Underwriter and has 30 years experience in the health insurance industry. Holly started her career at Allstate Insurance Company as a Health Claims Examiner. Her career progressed through Claims Administration, Benefits and User Acceptance Testing. She left Allstate as a Regional Group Claims Manager responsible for software testing of the claims payment systems. Her career then turned to the property casualty side as a part-time Business Systems Analyst at Kemper Insurance Company. She also spent time at a small general agency filing all lines of claims incurred by clients.

Holly began insurance consulting in 1992 after realizing her real interests were in health insurance. She has spent the years since using her skills and resources to help countless individuals and companies find resolutions to their difficult insurance situations.

Holly is a licensed Producer in Accident/Health, Life, Fire and Casualty. She maintains her license through continuing education and keeps abreast of legislation through her membership with the National Association of Health Underwriters. Although Holly is licensed to sell all lines of insurance, she chooses not to actively sell any line of insurance. She feels that it would be “a conflict of interest to those clients’ who are looking for an objective opinion.”

Jeryl Ann Wojcik, A.A.S., B.A., C.Ph.T., Business Office Manager, Director of Human Resources

Meet Jeryl Ann Wojcik, Business Office Coordinator for NShore Patient AdvocatesJeryl comes to NShore Patient Advocates with an Associate’s Degree in Merchandising & Marketing from Wilbur Wright Junior College in Chicago, IL, a Bachelor of Arts Degree in Human Resource Development from Northeastern Illinois University in Chicago, IL, and is a Licensed (IL) and Certified Pharmacy Technician. Jeryl has over 20 years of administrative experience in various facets of the Healthcare Industry, has prior work experience as a Marketing Coordinator, and also has over 10 years experience in the Banking/Financial Industry. Amongst the many duties Jeryl holds are billing and payroll for the staff. Jeryl enjoys working in an administrative support setting, and is here to assist with questions or concerns you may have.

Anna Dolezal, MS, Health Communication Project Coordinator

Anna Dolezal, Health Communication Project CoordinatorAnna Dolezal is a recent graduate of Northwestern’s Masters of Science in Health Communication program. She’s a dedicated health communicator and media researcher, passionate about education, public health, media policy, and mediated portrayals of health and illness. Known for critical thinking skills and an empathetic attitude, Anna is committed to helping patients and people around the world through education and advocacy.