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“Even an advocate needs an advocate! I needed to research and purchase health insurance for my brother who lives in IL. I practice as a patient advocate in CA and was unfamiliar with some of the insurance options available in IL. I called upon North Shore Patient Advocates late on Friday and was feeling pretty frantic I wouldn’t hear back until Monday. Teri called me Friday evening. She immediately sent out an introductory email to the rest of her team so they could each respond.

“Before the end of the weekend, I had corresponded with Teri, Beth and Avrom. Avrom was well versed in the options for this year’s open enrollment and was patient with me as I asked question after question. With Avrom’s help, I was able to make a well-informed decision and was able to buy my brother an insurance policy which would protect him and meet his needs. Thank you Teri, Beth and Avrom. I am so happy to know you are there and will be sure to refer anyone I know in the Chicago area to you.”

Prissi Cohen, BSN, RN
ProPatient Advocacy